OUR PRIVACY POLICY
Last Updated 10th november 2023
At Holmlands, we’re committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.
By using our website, you’re agreeing to be bound by this policy.
Any questions regarding this policy and our privacy practices should be sent by email to info@holmlands.co.uk or by telephone 020 8244 3992.
Who are we?
We are Holmlands Limited. Company Registration in England and Wales No. 10408931. VAT No. 282 7904 73.
Our registered address is: Holmlands Limited, 8C North Cross Road, East Dulwich, London, SE22 9EU.
How do we collect information from you?
We obtain information about you when you use our website or attend one of our events, for example, when you contact us about our media services, or if you buy a ticket for an event organised by Holmlands via our Eventbrite ticketing channels. Information is also gathered if you purchase a product via our Teemill store.
What type of information is collected from you?
The personal information we collect might include your name, email address, telephone number and postal address (depending on the information provided at the time of contacting us or purchasing an event ticket or product).
How is your information used?
We may use your information to:
-
process orders that you have submitted;
-
to carry out our obligations arising from any contracts entered into by you and us;
-
seek your views or comments on the services we provide;
-
notify you of changes to our services;
-
process a job application;
-
send you communications relating to an event you are attending and have purchased a ticket for;
-
send you communications that may be of interest to you. These may include information about campaigns, promotions and events.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may disclose your personal information:
-
to the extent that we are required to do so by law;
-
in connection with any ongoing or prospective legal proceedings;
-
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
Your choices
You have a choice about whether or not you wish to receive information from us.
If you do not want to receive direct marketing communications from us about our services, then you can advise us on the contact form on our website or by clicking the 'update your preferences' link on our newsletters if you are already a subscriber.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post - which is also part of our paperless policy.
You can change your marketing preferences at any time by contacting us by sending an email here or using the ‘update your preferences’ link that can be found in our newsletters.
How you can access and update your information
The accuracy of your information is important to us.
We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us here or telephone 020 8244 3992.
You have the right to ask for a copy of the information Holmlands hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information.
Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites/ our Eventbrite ticketing channels/Teemill Store, you are responsible for keeping this password confidential.
We ask you not to share your password with anyone.
Links to other websites
Our website may contain links to other websites run by other organisations.
This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit.
We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site. This includes Eventbrite ticketing channels and Teemill Store.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK.
By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.